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Instructions to unlock GSM Devices
How to obtain IMEI #
Type *#06# into your mobile keypad, this will bring up your 15 digit “IMEI” number on the screen. If you get more than 15 digit, just consider the first 15 digit. You can also find the IMEI number written on a sticker near the battery pack inside your cell phone. IMEI = International Mobile Equipment Identity.
Iphone Most Common Method:
make sure you have installed last version of iTunes on your PC.
- Make sure phone is updated to the latest official version from iTunes
- Connect phone to iTunes with not accepted (not valid) SIM card
- Wait until iTunes detects phone
- Now disconnect phone and reconnect after 10 seconds.
- Phone is Unlocked.
Iphone second method:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity. 
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone. 
3. Backup and restore your iPhone using iTunes . 
For information on backup and restore, please visit http://support.apple.com/kb/HT1414
4. After restoring, your iPhone will be unlocked.
T-Mobile APP Unlock:

App requirements

  • An Android device that supports the Mobile Device Unlock app.
  • An active data connection via 3G/4G/LTE or Wi-Fi that has strong signal.


Only supported devices may download the app or have it pre-installed  Supported devices may download the app from: Device Unlock - Android Apps on Google Play.

How to proceed device unlock after we completed order.

  1. From that Application list, tap Device Unlock.
  2. Tap Continue.
  3. Choose the desired device unlock type:
    • Permanent Unlock
  4. If successful, restart the device to apply the settings.
    • Note: If you do not restart the device, you will have a persistent alert in the notification tray.



  1. Check that you have an active data connection.
    Note: For temporary unlocks, you must be connected to the T-Mobile network. The unlock will not work over Wi-Fi.
  2. Check that the requirements are met for:
    1. The device must not be reported lost or stolen, blocked, or restricted to T-Mobile
    2. The device must use the Device Unlock Application [Does not prompt for code with different sim]
    3. Your account must be in good standing and not be suspended or cancelled
  3. Clear the application cache. See your device > How tos > Apps > Clear & uninstall app.
  4. Check that the device memory is properly managed.
  5. Restart the device and try again.


If you receive an error, review the following table for troubleshooting:


Error Message Information / Troubleshooting
Device not recognized by your service provider. Please call customer care.
  • Rooting your device will disable the unlock application
  • Download the latest T-Mobile software to continue

Data corrupted during transfer. Please try again.

Error during data transfer. Please try again.

  • Ensure the device has stable mobile signal
  • Restart the device and try again
Server not responding. Please try again later.
  • No response is received from the server
  • Try using an alternate internet connection
Failure in processing the request. Please reboot device and try again.
  • Ensure that your device has sufficient memory
  • Restart the device and try again
No internet connection available. Please try again when internet connection is available.
  • No internet connection is available:
    • Device is not connected to 3G/4G LTE
    • A non T-Mobile SIM card is being used on a device that is locked to T-Mobile
Unable to connect to the server at this time. Please try back again later.
  • Update the app using the Play Store
  • Attempt the unlock using the mobile network.
Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.
  • The device is not eligible for unlock.
  • See Unlock your mobile wireless device to determine what eligibility requirements are needed.
Unlock Failed : System maintenance error, try again later.
  • System Maintenance is currently underway
  • Wait and try again later
Failure in applying the unlock settings. Please try again.
  • The device must be connected to the mobile network (including domestic and international roaming)
  • Disconnect from Wi-Fi and try again.
Blackberry OLD models:
Go to options, Advanced options, scroll down to SIM CARD
type mep2 (mepp2 on Pearl 81xx, 8220)
You will not see when you type a screen will open, enter code and press enter
Blackberry 8900 Curve
***** You must have a SIM card in your phone to complete these steps ( Can be active or inactive ) *****
1) Go to Settings Menu => and then Options
2) Select Advanced options => and then Sim Card
3) Type MEPD using your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
4) Type MEP then [ALT BUTTON] then 2 on your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEP2)
5) You should be presented with a prompt “Enter Network MEP Code”.
6) Enter the Unlock Code
7) Press Enter (You can use the track ball as well)
 Device is now unlocked
To enter code, turn on with original sim, go to advanced options, sim card - type mep2 (turn sideways and press menu to expose keyboard) (you won't see as you type) a hidden menu will open, enter code, then
change modes by going to settings and mobile network and to umts and 2g/3g
enjoy phone
HTC / Pantech/ Windows Smart Phones:
Power on with invalid sim card - enter subsidy code when prompted.
power phone ON without SIM, type 2945#*350# to enter unlock menu, enter needed unlock code
If the above does not work, try original sim, *#865625#
Tg365 Neon
2945#*365# or 3845#*365# or try *#0001#code
or enter incorrect sim, it will say " insert right sim" but the left convenience key if you press it will take you to the unlock menu it will then say "sim unlock process" and "you are about to unlock your phone. Entering the unlock code incorrectly 10 times will result in the permanent lock of your phone" continue? Then presss ok and enter code
Use original sim, with the phone in standby, enter 2945#*7101#. This will activate the extra menu.
Go to: Settings>Security>SimLock>Network
Select deactivate. Enter the unlock code
Shine/Vu and most AT&T LG models:
Insert the original network SIM
Enter *#865625#
Enter the unlocking code. Press OK
2945#*71001# ‎?or 2945#*620#
GR500 (Xenon)
1) Insert not-allowed SIM card
2) Power on the handset- phone will display "phone restricted"
3) Select "Cancel" - phone will display "phone restriction code"
4) Enter the SIM unlock code
5) Select "OK" - the handset is now successfully unlocked
1. insert original sim card and turn phone on.
2. Enter 2945#*9701#
3. A menu will pop up, select sim unlock
4. Enter your unlock code and press ok
5. The phone will then reboot and the unlock is complete.
After turning on your mobile phone, press: *#865625#
Press Yes to continue.
Enter the 16 digit Subsidy Unlock Code
Enter the 16 digit Subsidy Unlock Code, again.
Device should say: “Network Lock Deactivated”
Phone may automatically reboot
To enter your unlock code, LG phones often require access to a hidden menu first. To access this menu simply enter the digits 2 9 4 5 # * 440#.
1. Insert an original SIM card and turn the phone on
2. Access the hidden menu by typing 2 9 4 5 # * 440#
3. Select 'Menu' and then 'Settings'
4. Next, select 'Security'
5. Select 'Network Provider' and 'Deactivate'
6. Finally enter the Unlocking Code provided. 
Power on with incorrect sim ( sim from a different carrier ) Enter supplied code when prompted for "Subsidy Unlock Code".
If you see the message "Contact Service Provider" this just means someone has tried a code a few times already, just plug the charger into the phone and check the screen every so often to see if its changed and now prompting for the Subsidy Unlock Code. Can take up to 2 hrs
Treo 600 / 650 
Power on phone with a wrong sim inserted. When phone is powered up dial any number, it will ask you if you want to turn phone on, click yes. It will say "your phone cannot be used with this SIM card" click ok. It will say "Network Search" click cancel. using the dial pad do the following: enter *#*#code# then press dial on the screen. It will say the sim lock has been removed from your phone
Treo 680 / Centro
Power on with non-cingular simIt will then say "Your phone cannot be used with this SIM card"Click okClick dialpad tab, bottom of the screen far leftUsing stylus type *#*#code#Press the green buttonIt will then say The SIM Lock has been removed from the phone
Treo 750
Power on with NON-Cingular simUsing onscreen keyboard enter unlock codeorPower on with NON-Cingular simusing physical keyboard hold down key with large white dot ( lower left hand corner of keyboard ) while typing numbers on the keyboard
If you have a model that's not listed, one of the 2 methods below will work.
D series, P series and older models
Power on without sim, type in #0111*unlock code#
A series, C series, F series, T series, Zx series 
Power on without sim, type in #7465625*638*Unlock code#
i607 / i610 
BlackjackPower on with incorrect sim, and when asked to enter network pin use supplied unlock code No need to hold other keys while entering code
Power on without sim, you will then get a message saying "SIM Failure" at the top of the screen. Click "Done"then press the green button to get into the dial pad. Type in #7465625*638*Then it will display "Enter Network Control Key" this is where you enter the 8 digit unlock code. Then click okYour phone is now unlocked
For FIDO i607/i610 JACK
Insert SIM that is Accepted (Fido SIM)
Enter #7465625*638*
Box will popup to Enter Network Control Key
Type in Supplied Unlock Code
Your Phone is now fully unlocked
SonyEricsson: All models
  1. Input a non accepted simcard
  2. Phone will prompt you for a code
  3. Enter code provided by us

Checking Lock Status for Xperia Models Only

With a Non accepted simcard start up the phone. When the screen says "emergency calls"

1. Start up the phone and press the Menu key ( ) and Back key ( ) as follows:

2. Pressing Key Sequences: Menu Back Back Menu Back Menu Menu Back

Note: Please make sure the phone have SIMLOCK when pressing these keys to get into the Service menu.
press *#*#7378423#*#* and access the service menu
You will see a menu:


[X] Network 10    <== This means you have 10 attempts to enter the code, and then network is still locked.
[  ] Network Subset 10
[  ] Service Provider 10
[  ] Corporate 10
[  ] Sim 0


If it shows [  ] rather than [x] for all the boxes above, it means your phone is fully unlocked.

Window Mobile
Power on with WRONG Sim, it will prompt you to enter code. IF NOT you may have 1 other option; Go to Personal Settings, Network Settings, Security, then select to enter the unlock code.
Nokia OLD models:
Use following formula:
P press ***
W press ****
+ press **
If the above does not work, use this formula: